Update README.md

README.md

@@ -5,3 +5,31 @@ This is the README for the Half-Life 1 engine and its associated games.
 
 Please use this repository to report bugs and feature requests for Half-Life 1 related products.
 
+Reporting Issues
+----------------
+
+If you encounter an issue while using Half-Life 1 games, first search the [issue list](https://github.com/ValveSoftware/halflife/issues) to see if it has already been reported. Include closed issues in your search.
+
+If it has not been reported, create a new issue with at least the following information:
+
+- a short, descriptive title;
+- a detailed description of the issue, including any output from the command line;
+- steps for reproducing the issue; and
+- your system information.\*
+
+Please place logs either in a code block (press `M` in your browser for a GFM cheat sheet) or a [gist](https://gist.github.com).
+
+\* The preferred and easiest way to get this information is from Steam's Hardware Information viewer from the menu (`Help -> System Information`). Once your information appears: right-click within the dialog, choose `Select All`, right-click again, and then choose `Copy`. Paste this information into your report, preferably in a code block.
+
+Conduct
+-------
+
+
+There are basic rules of conduct that should be followed at all times by everyone participating in the discussions.  While this is generally a relaxed environment, please remember the following:
+
+- Do not insult, harass, or demean anyone.
+- Do not intentionally multi-post an issue.
+- Do not use ALL CAPS when creating an issue report.
+- Do not repeatedly update an open issue remarking that the issue persists.
+
+Remember: Just because the issue you reported was reported here does not mean that it is an issue with Half-Life.  As well, should your issue not be resolved immediately, it does not mean that a resolution is not being researched or tested.  Patience is always appreciated.